Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 3 weeks
  • Europe : 1 - 2 weeks
  • Australia, New Zealand and Oceania : 2 - 4 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 2 days of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalised orders

Sorry, at the moment I am not undertaking any commissions unless they are for bulk orders (which is usually around £250 minimum order). If I am not working direct from my heart and inspiration I like to work in close conjunction with a customer, making sure they are getting what they want and creating from my heart - for them. This is why I have the minimum order due to the time that I put in.

Do you ship your items overseas?

I will ship to anywhere in the world. Though please note that it will be sent air mail without tracking and that it may take some while before it arrives. You may also be charged any customs and tax fees that you may be liable to when it enters your country. The items are sold in accordance with UK laws and regulations and by buying an item you are agreeing to that.

Legal imprint