Winter Snowy Tree Pendant - Handmade Fused & Painted Art Glass - with optional cord sterling silver necklace - Rowanberry Designs
This has a clear glass with an iridescent coating, that only shows now and again, but now and again it may surprise you!
Handmade by me in my Staffordshire glass studio. This is a glass pendant that I have handpainted with special glass paints that have been kilnfired at 800c to become part of the glass. It has then been drilled, cold worked and then fire polished in the kiln.
It measures 31mm in height(from the top of the bail) and 25mm across.
You have a choice of either:
-The pendant on its own without a cord or chain.
- The pendant with cord necklace with sterling silver clasps - made to the length of your choosing.
***As this is a handmade item and not machine made it may come with the odd tiny "imperfection" that comes with being a art handmade piece.***
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Your item will either be sent by 1st class or Air Mail Standard (untracked). If you required an insured or signed for delivery please convo me.
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PLEASE NOTE: The photographs were taken under specialist photographic lighting.
Shipping from United Kingdom
Processing time
1-2 business days
Estimated shipping times
- North America : 1 - 3 weeks
- Europe : 1 - 2 weeks
- Australia, New Zealand and Oceania : 2 - 4 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
• To provide my insurance company details about the location of my customers as a percentage of non-UK customers.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies like Royal Mail or DPD. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests such as tax issues; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, For example Google is Privacy Shield certified. I currently back-up my data on Google with 2 step verification and the file being encrypted and password protected for security.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Claire Morris, am the data controller of your personal information. If you have any questions or concerns, you may contact me at sales@rowanberrydesigns.com. Alternately, you may mail me at:
Claire Morris, 39 Sparrow Terrace, Newcastle, Staffordshire ST5 8PD
Frequently Asked Questions
Custom and personalised orders
Sorry, at the moment I am not undertaking any commissions unless they are for bulk orders (which is usually around £250 minimum order). If I am not working direct from my heart and inspiration I like to work in close conjunction with a customer, making sure they are getting what they want and creating from my heart - for them. This is why I have the minimum order due to the time that I put in.
Do you ship your items overseas?
I will ship to anywhere in the world except for France, Austria, Hong Kong, China and Russia. Though please note that it will be sent air mail without tracking and that it may take some while before it arrives. You may also be charged any customs and tax fees that you may be liable to when it enters your country. The items are sold in accordance with UK laws and regulations and by buying an item you are agreeing to that.
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